Archive for the ‘Interviews’ Category

A Tale of Two Walk-ins

Wednesday, February 21st, 2007

Ordinarily, I don’t really don’t interview walk-ins. For most of my time here at the MISF, I’ve been focusing on experienced interactive media people- developers, project managers, etc. If someone fantastic walked in, I’d stop to talk to them, but most people were politely encouraged to email a resume in and make an appointment. The fantastic ones usually had the sense to call ahead and make an appointment anyway.

My office has recently gone through some, shall we say, abrupt changes, and our specialty has changed to downmarket traditional IT positions- help desk and junior network administrators, mostly. So suddenly I don’t have any talent, and the talent I’m targeting are also the ones more likely to wander into a staffing agency to look for work. So I’ve been taking the walk-ins, and I had two yesterday.

The first one was a sharply-dressed gentleman in a black suit, holding a well-presented resume. He was well-spoken, personable, and knowledgeable about his field. We had a pleasant chat, and I made a few constructive suggestions for his resume- some additional information I’d like to see, etc. I asked him to take the suggestions and then email me the revised version, which he did within two hours of walking out my door.

Maybe, I said to myself, this new specialty won’t be so bad.

And then a few hours later, I got my second walk-in of the day. My partner handed me the resume wordlessly- it was folded in quarters and bent as though it had been in his coat pocket. It was half a page long with scant information about the person’s three previous jobs and two educational institutions. (Yes, three jobs and two education items, in half a page.) I noticed from what information actually WAS on the resume that the person had only recently arrived in the United States from overseas. Since resumes are kind of a cultural thing and I do need people, I decided to talk to him anyway.

It was like pulling teeth. He answered all my questions in one to two words, at times dismissively waving at the creased resume in front of me when I asked him about his experience, as if the answers to all my questions could be found on it. When I did finally succeed in getting a semi-complete sentence from him, I started coughing and gagging, because he had breath so foul it literally turned my stomach. I had to lean back and roll my chair away to get away from it. Even as I did it, I was mentally berating myself for not being a professional, but I was seriously fearing that I would be ill right there. Yes, I know, bad breath can be a health (and therefore ADA-relevant) issue, but it seemed pretty clear at this point that he wasn’t much of a communicator and not particularly qualified to do user support. I suggested some additional agencies that might be able to get him to work and wished him a good day.

The moral? I suppose it’s that you should always have a folder to put your resume in and a tin of Altoids in your pocket. And that it sucks to have to change your specialty unexpectedly.

Job Hunting Tips and Advice from Secrets of the Job Hunt

Thursday, November 16th, 2006

One of the many people I met at the Recruiting 2006 show was CM Russell, who writes the excellent Secrets of the Job Hunt and is also the founder of RecruitingFly and AllCountyJobs.com. Busy man. We sat down for a few minutes to talk about some advice for jobseekers. A lot of what I say isn’t going to be new to longtime readers of MPOJ, but if you’re aching to hear my (pre-strep!) voice, he’s got it for ya.

A moment with MPOJ at Secrets of the Job Hunt

no, you can’t get a job without an interview

Wednesday, July 26th, 2006

Here’s another hint, jobseekers… You’re not going to get very far in your job search if you can’t be available to interview.

I received an email today from a guy who told me that he had recently switched jobs, hoping that it was going to be a step up for him, only to find that the job wasn’t a good fit for him after all. But he has only been there a month, and doesn’t have any leave yet, so he can’t be available to interview. He can leave early every Friday for the rest of the summer, though, so he can come meet with me to register after 3:00 PM on Fridays in August. Keep in mind that with his location, it would take him an hour to GET to me on Friday, so the meeting would be at 4 PM.

I do not have ANY clients willing to take someone on for a long-term assignment without at least one, and more likely two in-person interviews. If you can’t make yourself available to interview, you can’t do a job search. Period.

Also, do you really think you’re going to get the best of my attention at 4:00 on a Friday afternoon in August? Even if I didn’t have a daily commitment at 4:45 (which I do), I don’t know anyone who does their best work at that time.

And yes, there are plenty of recruiters out there who would stay late to interview a great candidate, but frankly, this guy was not that kind of superstar.

your recruiter hates games even more

Thursday, July 6th, 2006

Fantastic post by HR Guy about stupid salary games candidates play. He’s right on when he says:

You answer the question because I know you aren’t willing to work for minimum wage. There is some minimum level you will absolutely not work for. If I have posted a salary range for this position, then it shows your level of education about the position. If I have not posted a salary range, you should probably know the pay you would be looking at in the industry you are looking. If you don’t give a salary range and the interviewer doesn’t grill you, you probably lost the job and you should be prepared for that if you’re that stubborn of an ass.

This is doubly true when it’s a third party recruiter asking you the question. People, we ask these questions because we actually NEED TO KNOW. We’re dealing with multiple candidates for multiple positions at a variety of companies, and we need to know just how low is too low for you.

It is in our best interest to get you as much money as we can without screwing the deal. We are usually also in the advantageous position of knowing what the salary range is of the position, so when we also know what your expectations are, it makes it much easier to hammer out an offer with the client. After all, it’s part of our job to help negotiate the salary- we’re the ones with the industry and market expertise across multiple companies (can’t tell you how often the powers that be in a company just have no earthly idea what a fair market salary is), and when we negotiate on your behalf, it’s just a lot less likely to turn distrustful.

So don’t use your silly little evasion tactics on me- you’re wasting my time, and making it more difficult for me to work with you. I don’t expect a hard-and-fast rule- If a position is a good fit for you, I’m not going to turn it down on your behalf because they’re offering $5,000 less than what you were hoping for- I’m going to ask YOU about it. All you accomplish by dodging the question is to annoy the crap out of me and make yourself look like a pompous jerk who thinks he’s too smart for the jobsearch process.

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Random Tip O’ the Day

Tuesday, June 20th, 2006

Just a quick tip- this isn’t a dealbreaker issue or anything, but it’s a little thing that will make you look more prepared and generally together:

When you’re going to meet with someone about a job, and especially when you’re just walking in, unannounced, to a placement office and interrupting someone’s day, be sure to have the folder containing your resume in your hand. Don’t stand around digging through your giant bag with the zipper and clip closures and multiple pockets for a few minutes to fish it out while the person you’re speaking with stands there, waiting.

it’s an interview, not psychoanalysis

Friday, May 26th, 2006

Tiff and I had lunch with the lovely Erica yesterday. We had a productive and engaging discussion on the differences between women’s and men’s communications styles in the workplace. While we didn’t necessarily come to any new conclusions on the subject, it did higlight the value of good interview questions.

Erica shared that she was once in an interview where the hiring manager asked her “how smart do you think you are?”

I don’t see the value in a question like this. What does it truly tell you about the candidate? It’s a question that would make even the most experienced job seeker uncomfortable, and doesn’t give the interviewer anything valuable to follow up with. It’s a purely pop psychology question.

If the interviewer wanted to get a good perspective on how a candidate thinks, or how comfortable she/he is in uncomfortable situations, a more direct approach would have yielded better answers.

Some suggestions:

How do you deal with difficult workplace situations?

Tell me about a time when the odds were against getting a project done on time.

Have you ever been in a work situation where you were the subject-matter expert? How did you approach teaching your coworkers?

The point of an interview is not to psychoanalyze a candidate. It’s to gather information as to how he/she reacts to work situations, and to see how he/she has applied knowledge from past work experiences.

annoying verbal tic of the day

Friday, May 26th, 2006

Jobseekers! Especially you younger, less-confident ones! Do yourself a favor and don’t say this:

“Um, yeah, I’d like to talk with someone about maybe possibly getting a job.”

No, you’d like to talk about getting a job. We may be able to help you. Possibly, you will get a job through us. But you would like to talk about getting a job. Be confident!

Unless, you only “maybe, possibly” WANT a job. In which case, I don’t want to work with you and don’t waste my time.

Dating is like a job search, and a job search is like dating

Monday, May 22nd, 2006

There are amazing parallels between a job search and dating:

You see an ad for Accenture* online. You like what Accenture has to offer, and think that you might be a good fit based on a few surface qualifications. You offer up your contact information, and Accenture calls to set up a time to meet.

You then put on your nicest outfit, make lots of eye contact, smile, and be your usual charming self. Accenture asks you questions, you ask Accenture questions. You all get a feel for each other, and you are either interested in learning more, or you’re not.

In the second meeting, you have a chance to learn more about Accenture. What are Accenture’s vacation plans? What about culture? What are the benefits of a relationship with Accenture?

Then, the infamous third interview. You’re either offered “the job” or not.

But as much as there are similarities, there are notable differences.

I mean, if Accenture doesn’t call you back, you don’t sit and beat yourself up about it. “Maybe Accenture thinks I’m too fat! Or I bet it’s that I talked about my last job too much. Damn it, what if I never find another Accenture!?”

And the thing is that there is always another Accenture. It’s much easier for us to think that we’ll never find another mate again than it would be for us to accept that we will never find another job.

Now, only if there was someone who could check references on your behalf: How long have you known Accenture? Did you find Accenture easy to work with? How was Accenture’s punctuality?

*Just an example, sweeties. Accenture is the one place I haven’t worked. Yet. I’m still reading their horoscope for the right day to make my move. I’m also now shopping at Accenture’s grocery store, hoping that we run into each other in the produce section.

f— that interview

Monday, May 22nd, 2006

My friend Taryn recently told me this story over homemade guac. Let it be a cautionary tale about working for people who have no sense of humor (or a grasp on what is acceptable to say in an interview, for that matter).

Taryn had a great first interview, for a director-level position, at a trade association. She met with the office manager and felt like the interview went well, and that she had developed a good rapport with her.

A few days later, she met with the president of the association. Again, second interview, feeling good.

At the end of the same week, she received an e-mail from the president, alerting Taryn that she had some “concerns” about her, and wanted to meet with her again to see if they could be resolved. It’s at this point that Taryn calls yours truly, and asks what “concerns” means.

(Expressing concerns, btw, is simply a request for more information. Either that, or the person is terribly indecisive. When you can’t tell the difference, that’s a bad sign.)

Taryn goes back for a third interview, this time over her lunch break. The office manager and president chat her up with small talk for about ten minutes. Taryn, being the direct and ballsy hottie that she is, finally says, “So, ladies. Concerns. What’s that all about?”

The president proceeds to launch into a lecture about how Taryn is not allowed to drink at the national conference as they “have a reputation to protect.” (This is ironic, considering the business they represent, but I won’t kiss and tell here.) Taryn is a taken aback, and asks if she has done anything to give them the impression that she was a heavy drinker. No, they respond, but they just wanted to be clear about expectations in advance.

“Cool. Well, if that resolves it, then I’m heading back to work,” she says. The office manager chimed in at this point, and says there is actually one more thing: “Taryn, we’re concerned about your language.”

Taryn is racking her brain at this point “What have I done to give them the impression that I’m a drunken sailor?”

Taking a second to breathe, she asks for them to please explain, as perhaps she was just nervous during the interview process, and something slipped out. (Look, there goes the f-bomb!)

The president says, “well, Taryn, we asked you to cite an example of how you go above and beyond for your clients at your current job. You mentioned how you have one client that was constantly late for committee calls. You said that you call him a few minutes before the call every week, tell him to get his butt on the phone, and he always makes it on time.”

“OK,” waiting for the pres to continue.

Dead silence.

“Butt is NOT appropriate language in a business context. We DO have a reputation to protect here.”

Dead silence.

“Mmmmm, OK.” At this very moment, Taryn has decided not to take the job. While telling someone to “get his butt” is not the most eloquent way of expressing the sentiment, it does illustrate that Taryn did a good job of building a casual and friendly rapport with her client, something we here at the MISF call getting into the client’s operating reality.

And since when is “butt” a dirty word? It’s not as though she channeled Samuel L. Jackson and said “hey motherfucker, get that ass on the phone before I slap you like the bitch you are.”

At this point, Taryn stands up, and offers her own perspective: “Ladies, thank you for your time. If you were at all concerned about my professionalism, that’s what references are for. As you haven’t asked me for any, I can only assume that we’re not moving forward.”

They e-mailed her later in the day to request her references, and she declined.

Moral of the story: if the company makes you that nervous, or considers my niece’s favorite word ‘dirty,’ trust me that you don’t want to work there anyway.

young whippersnappers

Friday, May 5th, 2006

I spoke earlier this week to this term’s Career Orientation class at a local technical college. I had a good time- I like being the Real Actual Employer who tells the kids that their teachers really DO know what they’re talking about, such as:

Web developers and creative professionals can have multiple piercings and blue hair starting about 5 years into their careers, and even then only if they’re very good at what they do. At that point in your career, you’re “eccentric” and “creative,” even “brilliant.” At 20 and just coming out of school, you’re “a punk kid.”

It was great- we talked about the 20 most commonly asked interview questions, how to give a good handshake, how to dress, how to talk about money, and all that good stuff that doesn’t sink in when your career services people tell you about it.

And by the way, the best way to give a handshake is to hold your hand out, fingers together but thumb extended. When you shake the other person’s hand, the webby bit of your hand between your thumb and palm should meet the same part of the other person’s hand. That way, you can grip firmly without squishing their fingers and avoid the limp-fish thing.

This is important, because a bad handshake makes me feel like my hand is actually dirty and I have to resist the urge to wipe it off with something.