This is what I have been dealing with for quite some time:
Over the past year, I have been targeting a specific geographic region for which to relocate in my job search. Over this period of time, I’ve had at least four recruiters, with whom I had an initial phone interview and promised a call back to me. Two of these were internal recruiters for large and well known companies, one of which I had worked for several years ago and left on very good terms.

In these cases, a specific time frame for the returns call were established. They were to collect addional information before returning the call.
The bite - they didn’t return the call. Had they not promised return calls it wouldn’t have been a problem.

This indicates a terrible lack of professionalism and common courtesy on their part. It matters very little what the reason is for not returning a promised call. If there are problems, call the candidate back and be honest. Don’t simply blow it off.

What is your opinion on this?

Dave

If I call you and I like what I hear and we set up an interview and then I say “You will need to fill out our application. Please remember to bring the phone numbers for your past employers and your references.” and then you don’t actually put that information on the application. . . I don’t know why you bothered to show up. Because you failed. I reminded you to bring a bit of basic, standard job application information and you failed.

(I am having a very trying time with recruiting today. Ealier today, I called someone for a basic screening interview and they had… one of those deals where instead of the phone going “Ring Ring”, it played this spoken word thing in your ear. And the spoken word thing was pornographic. I hung up. I called again, to make sure I had the right number. I got to the voicemail. I had the right number. I managed not to deliver a lecture to his voicemail; I just hung up. What is wrong with people?)